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Engagement & pricing

A clear commercial structure, quoted per engagement.

Every proposal states a price, a delivery date and explicit exclusions before work begins. Assessments are charged at a fixed fee; projects are quoted against a written specification; ongoing work is contracted as time and materials or reserved monthly capacity.

Recommended first step

Process assessment

Fixed fee

A structured, read-only review of a nominated process, delivered as a written report with findings, feasibility and a costed recommendation.

  • Documented findings with evidence
  • Costed options for automation
  • No obligation to proceed

Defined outcome

Fixed-scope project

Quoted per specification

Delivery of a specified system at an agreed price and date, with formal change control for anything outside the written scope.

  • Written specification and exclusions
  • Milestone-based invoicing
  • Acceptance criteria agreed in advance

Flexible capacity

Consulting engagement

Time & materials

Senior engineering capacity for evolving requirements, with transparent time reporting and working-hours coverage for North American and UK teams.

  • Itemised time reporting with every invoice
  • Committed availability windows
  • Scale up or down month to month

Ongoing support

Managed retainer

Reserved monthly capacity

Reserved capacity for systems in production — monitoring, maintenance and incremental change, with agreed response expectations and preferential rates.

  • Agreed response expectations
  • Preferential rates vs. T&M
  • Monthly renewal, no lock-in

We do not publish rate cards. Every engagement is quoted individually once its scope has been examined, so the number you receive reflects your process rather than an average. Detail on time-based engagements is on the hourly & retainer page.

How we quote

Proposals follow an assessment of the actual process, so prices reflect examined scope rather than estimates from a call. Complex or regulated work — financial data, market systems, personal data — is quoted individually with the additional controls it requires included in scope.

What is always included

Monitoring and failure alerting, documentation, exception reporting, and handover of all credentials and source material. Reliability engineering is part of the build, not a separate line item.

Commercial terms

Ongoing work is invoiced against an itemised timesheet; projects are invoiced against agreed milestones. Retainers carry preferential terms compared with equivalent time-and-materials work. No long-term lock-in; retainers renew monthly.

Request a proposal

Describe the process you are considering automating. We will recommend the appropriate engagement model and provide a written quotation.

Discuss your requirements